Welcome to MINTD GROUP LIMITED’s (MINTD BOX) privacy notice.

Mintd Group Limited respects and is committed to protecting your privacy and personal information and data . This privacy notice along with our terms and conditions communicates how, when and why we gather information about our customers and what we do with it . This privacy notice will also provide you with information about your privacy rights and how you are protected by law.

 

PURPOSE OF THIS PRIVACY POLICY

Our Mintd Privacy Policy sets out to provide you (out customer) information on how we collect, process and store your personal data through your use of this website, including any data provided through the website when you opt-in to receive our marketing material and, purchase a ‘one-off’ product, subscription plan or take part in any MINTD competitions.

It is very important to us to keep you in the know and therefore we advise you read this Privacy Policy from time to time to keep you fully aware and updated on how and why we are using your data. If you do not agree with this Privacy policy, you are not authorised to use this Site or App. If you have any questions regarding the Mintd box Policy please contact us at: hello@mintdbox.com

 

CONTROLLER

Mintd Group Limited (“we” or ‘us’) is the data controller of the personal data collected via or in connection with mintdbox.co.uk and any associated App (the “Site”).

 

CONTACT DETAILS

Full name of legal entity: MINTD GROUP LIMITED

Company Registration Number: 09717561

Registered Business Address address: Mintd Group Limited, 29 Blackwood Close, West Byfleet, England, KT14 6PP

Customer Care Email Address: hello@mintdbox.com

Customer Care Telephone number: +44 (0) 203 4885310 

 

CHANGES TO PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

This version was last updated on 9th December 2022.

It is important that the personal information and data we hold about you, our customer is accurate and up to date. Please keep us informed if your personal data changes during your relationship with us.

THIRD PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

 

THE DATA WE COLLECT ABOUT YOU

We collect personal data from you when you provide it to us directly and through your use of the Site.

This information may include:

• Identification Data Information that you provide by filling in forms on the Mintd Box site. e.g. your name, contact details, gender, product reviews, and any information which you add to your account profile)
• Contact Data Information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services.
• Marketing Data Information you provide us with when you enter a competition or participate in a survey.
• Communications Data Information collected when you interact with us (e.g contact with the customer services team and social media interactions).
• Financial Data Transaction and billing information, details of transactions and delivery information, if you make purchases from us via credit/debit card.
• Usage Data Details of your visits to our site including, but not limited to, traffic data, location data, web-blogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

 

 

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• To fulfil your order and maintain your online account.
• To connect in the case of a complaint or query, managed by our customer services team
• For research purposes, in the form of data from surveys, targeted advertising where we are permitted to do so.

We also collect, use and share aggregated and/or anonymised data (“Aggregated Data”) such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

 

FAILURE TO PROVIDE PERSONAL DATA

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, where you do not provide suitable delivery instructions to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

 

IP ADDRESS & COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way. We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.

They enable us:

• To estimate our audience size and usage pattern
• To store information about your preferences, and so allow us to customise our site according to your individual interests
• To speed up your searches
• To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

 

WHAT YOUR INFORMATION IS USED FOR

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
• To carry out our obligations arising from any contracts entered into between you and us
• To allow you to participate in interactive features of our service, when you choose to do so
• To notify you about changes to our service

DISCLOSURE OF INFORMATION TO THIRD PARTIES

We will only use your data, or permit selected third parties to use your data, when you permit us to pass this information on by opting in email advertisement. This would only be relevant in the case of providing you with information about goods and services which may be of interest to you and we or they may contact you about these by mail hello@mintdbox.com .

We will only disclose your information to third parties If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at hello@mintdbox.com . Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

ACCESS TO INFORMATION

By law you have the right to access personal information held about you and this right can be exercised in accordance with the law. We MINTD Group LTD. may charge a reasonable fee for repetitive or excessive requests.

 

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.  We do however advise that you check this page regularly to keep up to date with any necessary changes.

 

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

 

Mintd Group Limited

29 Blackwood Close, West Byfleet, England, KT14 6PP

hello@mintdbox.com